A warranty card is a document or certificate that usually comes with a product, designed to provide buyers with warranty services. The content and conditions of the warranty card may vary depending on the brand and type of product. Below are the general points of a warranty card description:
1. Basic Information
- Product Information: Includes product model, serial number, or identification code.
- Purchase Date: Used to determine the start date of the warranty period.
2. Warranty Coverage
- Warranty Period: Clearly states the validity period of the warranty (18 months).
- Free Repair Scope: During the warranty period, covers defects or issues eligible for free repair.
- Exclusions: Conditions such as damage caused by misuse, natural disasters, or unauthorized repairs will void the warranty.
3. Service Method
- Repair Locations: Authorized service centers or designated stores.
- Repair Process: Steps such as contacting customer service and providing the warranty card and product.
- Other Services: Conditions for part replacement or product exchange.
4. Important Notes
- Ensure the warranty card remains intact and properly kept.
- The warranty card is usually non-transferable and applies only to the original purchaser.
- Read the terms carefully to understand potential limitations and additional charges.
For more specific information, please refer to the warranty card included with the product or contact the customer service center.
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